When you misplace, lose, or believe your Zenith Bank ATM card has been hacked, you must block it quickly to avoid unauthorized access and transactions. The good news is that Zenith Bank offers several methods for blocking your ATM card, giving you peace of mind and security of your funds.
What is an ATM Card?
An ATM card, or an Automated Teller Machine card, is a plastic payment card issued to account holders by a bank or financial institution. It enables the cardholder to do numerous economic activities at ATMs and, in many cases, point-of-sale (POS) transactions at retail locations.
Six (6) things you can do with your Zenith Bank ATM Card?
- Cash Withdrawals.
- Balance Inquiries.
- Deposits.
- Transfer Funds.
- Mini-Statements.
- Bill Payments.
Methods of blocking your Zenith bank Atm Card. Below are some methods you can follow to block Zenith Bank ATM cards. They include:
1. Contact customer care
Contacting Zenith Bank customer service is one of the quickest ways to block your Zenith Bank ATM card.
- You can do this over the phone. Zenith Bank’s customer support phone number may differ depending on your area, but it is usually a toll-free number. They are: +234-1-2787000, +234-1-2927000, +234-1-4647000, or +234-1-2783073.
- When you call, clear that you want your card blocked.
- Customer care representatives will walk you through the steps,
- You will also be required to verify your identity for security purposes.
2. Visit a Zenith Bank Branch
If you prefer a more personal approach, visit your nearest Zenith Bank branch to get your ATM card blocked.
- Bank employees will assist you with the process and ensure that your card is blocked as soon as possible.
They may also assist you with the documentation required to obtain a replacement card if necessary. Please go with your identification documents to prove your identity.
3. Mobile App
Zenith Bank offers digital services that allow you to manage your ATM card online. If you have access to Zenith Bank’s mobile app or internet banking, you can quickly and easily block your ATM card by following these steps:
- Open the Zenith Bank mobile app.
- Log in using your account credentials. (Username/password).
- Click “Cards” from the dashboard.
- Choose the ATM card to be blocked.
- Select the “Block Card” option.
- Click “Yes” on the pop-up message to confirm your activity.
To authenticate this action, enter your mobile banking PIN or Token code.
4. Internet banking
Follow these steps below to block your ATM card using the Internet banking features:
- Log in to your Zenith Bank account using your credentials at https://www.zenithbank.com/internet-banking
- Click “Cards” from the dashboard.
- Choose the ATM card to be blocked.
- Select the “Block Card” option.
- Click “Yes” on the pop-up message to confirm your activity.
To authenticate the transaction, enter your online banking PIN or Token code.
5. Using USSD code
- Dial *966*911# from the phone number linked with your Zenith Bank account.
- Enter your account number.
- Enter your account number again to confirm it.
- Enter your USSD banking PIN.
- To block your ATM card, follow the prompts.
6. Using SMS
follow these SMS formats:
- Open the messaging app on your phone.
- Write a new text message.
- Type “BLOCK (space) NUBAN (space) ATM” to 08070-333-333.
- (Replace “NUBAN” with your 10-digit Zenith Bank account number and “ATM” with the last four digits of your ATM card number).
You will receive a confirmation email with more instructions on how to block your card.
Frequently Asked Questions
Below are some of the frequently asked questions on how to block zenith bank ATM card and their short answers:
What information would I be required to submit when blocking my ATM card?
When blocking your Zenith Bank ATM card, you will most likely be required to enter information to prove your identification, such as
- Your account number.
- Full name.
- and other personal details.
It is essential to have this information ready before contacting the bank.
What should I do now that my ATM card has been blocked?
After successfully barring your Zenith Bank ATM card, watch your account for fraudulent transactions or unusual behaviour. If you find any fraudulent activities, notify the bank immediately.
- You can also inquire about getting a replacement card if necessary.
Can I unblock my ATM card once it has been blocked?
An ATM card is often blocked for security reasons and cannot be unblocked. To use the card again, you must contact the bank and request a replacement card.
How can I avoid having my ATM card stolen or lost?
- Be cautious and keep your ATM card secure to avoid being lost or stolen.
- Share your PIN with no one,
- and keep an eye on your account for any illegal activity.
If you detect any problems, notify the bank right away.
Conclusion
ATM cards are a handy way for account holders to access their money, manage their finances, and make cash transactions. They are widely accepted at ATMs worldwide and can be used to withdraw cash, check account balances, and complete other banking transactions.
To avoid illegal access to your bank account, keep your ATM card and PIN private. If the card is lost or stolen, notify the issuing bank immediately to avoid fraudulent purchases.
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