Losing or having your ATM card stolen can be a stressful and uncomfortable situation. However, it is important to respond quickly in order to preserve your finances and personal information.
Access Bank recognizes the importance of card security and offers a simple approach for blocking your ATM card in the event of loss or theft.
This article will walk you through the steps of blocking your Access Bank ATM card in order to protect your savings and finances.
How to Block/ Deactivate Your Access Bank ATM Card
If you suspect that your Access bank ATM Card has been compromised, you must immediately try to disable the card or your funds may be tampered with.
You can block your Access bank ATM card by using:
- Contact customer support.
- Visit the bank.
- USSD code.
- Access bank mobile App.
- Internet banking.
Five (5) Ways to Block your Access bank ATM Card Successfully
Access banks has different options available for you in case you want to block your ATM card. They include:
Step 1: Contact Access Bank Customer Support
The fastest and most reliable way to block your Access Bank ATM card is by contacting the bank’s customer support. Access Bank provides various avenues for customer assistance, including:
Phone Call: Access Bank’s customer care hotline at +234 1- 2712005-7 or +234 1- 2802500.
Email: You can also send an email to contactcenter@accessbankplc.com.
When you reach out to customer support, be prepared to provide the following information:
- Your full name.
- Your account numbers.
- The specific reason for blocking your ATM card (e.g., loss or theft).
Step 2: Visit a nearby Access Bank location
If you are unable to call customer service right away or prefer a more personal approach, you can go to your nearest Access Bank branch.
Once there, notify the bank’s officials of the loss or theft of your ATM card, and they will walk you through the blocking process.
Step 3: How to Block Your Access Bank ATM Card Using USSD Code
- Dial 901*11# from the phone number linked to your bank account.
- Follow the instruction on your screen.
Access bank will automatically block your card once your authentication is successful.
Take advantage of Access Bank’s digital platforms.
To use the app or online banking, you must have your Access Bank “Username and Password,” as well as an Authentication PIN or an Access Bank Token.
Step 4: How to Block Your Access Bank ATM Card Using Access Bank’s Mobile App
If you are unable to use the USSD code to block your Access bank ATM card, you can follow these steps to block your Access bank ATM card using the bank’s mobile app:
- Open the Access bank mobile app (download it if you don’t already have it).
- Sign into the app by clicking “Login” and entering your Username and Password.
- Then go to “Cards & Cheques” and select it. Then go to “Manage Cards” and click “Block.”
- Finally, enter your PIN or token to immediately block your Access bank ATM card.
Note: The process of disabling your Access bank ATM card via the mobile app is the same as it is for internet banking.
Step 5: How to Block Your Access Bank ATM Card Using Access Bank Internet banking
You may be able to restrict your ATM card digitally if you have access to Access Bank’s internet banking or mobile banking apps. Here’s how it works:
- Log in to your online banking.
- Go to the “Card Services” or “Card Management” tab.
- Look for the option to block or deactivate your ATM card and follow the instructions on the screen.
Please keep in mind that this option may not be available in all circumstances, and that contacting customer service is usually the most dependable alternative.
Conclusion
Blocking your Access Bank ATM card is a proactive measure to protect your finances and personal information. If your card is lost, stolen, or you suspect unauthorized access, the bank offers a variety of channels through which you can take immediate action and secure your funds.
Remember that calling customer service is the most expedient and secure way to restrict your Access Bank ATM card, and it’s always best to prioritize the protection of your account.
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