There could be several reasons why you need to block your Access Bank account. Perhaps you’ve misplaced your phone or ATM card, suspect unwanted access, or simply wish to lock your account for peace of mind.
Whatever the reason, knowing how to take immediate action to protect your finances and personal information is important. In this article, we will walk you through the process of blocking your Access Bank account to safeguard its safety.
Step 1: Contact Access Bank’s Customer Service.
Contacting Access Bank’s customer service is the quickest and most effective way to block your account. Access Bank offers several ways for customers to get help, including:
Phone: Dial +234 1- 2712005-7 or +234 1- 2802500 to reach Access Bank’s customer service department.
Email: You can also contact the contact center at contactcenter@accessbankplc.com.
When contacting customer service, be prepared to offer your account information, including your account number, full name, and any other information they may ask for verification. Inform them of the reason for blocking your account.
Step 2: Visit a Nearby Access Bank Branch
If you are unable to contact customer support immediately or prefer a face-to-face approach, you can visit the nearest Access Bank branch and explain your situation to the bank’s personnel, who will guide you through the process of blocking your account.
Step 3: How to block your Access bank account using the USSD code
If you don’t want to visit the bank, you can block your Access bank account number or even ATM card by using the USSD code. Here’s how it is done:
- Dial *901*11# using any phone number (It doesn’t have to be yours).
- Then just follow the instructions displayed and provide the information requested (like your account number and the phone number you used in registering your Access bank account).
- Finally, finish blocking your Access bank account by providing your USSD PIN.
Making use of Access Bank’s digital platforms
If you have access to Access Bank’s digital platforms, such as internet banking and mobile banking apps, you can use them to restrict your account. Here’s how it’s done:
Step 4. How to block your ATM card using Access bank mobile banking
- Log in to your online banking or mobile banking account.
- Navigate to the “Account Management” or “Security” section.
- Look for the option to block or freeze your account and then follow the on-screen instructions.
Please keep in mind that this option may not be available in all circumstances, and that contacting customer service is often the most dependable alternative.
Note: You will be unable to conduct transactions on your Access bank account once you have blocked it. If you want to unblock the bank account, you must go to an Access Bank branch.
Frequently Asked Questions
Below are some of the questions on how to block Access bank Account and their short responses
Can I block my access account online?
There is currently no option for you to block your access bank account online. Currently, the only option to block an Access bank account is to use
- the USSD code *901*911#.
- Alternatively, you can visit an Access bank branch
- or phone the bank’s customer service at the following numbers: 07003000000, 01-2802500, 01-2712005-7 and select the self-service option.
What should I do if my Access Bank account has been block?
After you’ve blocked your account, go over your recent transactions to make sure there aren’t any fraudulent transactions. Once the problem has been fixed, visit the bank to unblock your account.
How can I avoid having to block my account in the future?
Account blocking can be avoided by practicing good account security habits such as changing passwords and PINs on a regular basis, using secure internet connections, and quickly reporting lost or stolen ATM cards.
How long does it take to have an Access Bank account blocked?
Although the time it takes to block an account varies, Access Bank’s customer service is generally quick to assist customers with account-related difficulties.
Is it required to visit an Access Bank branch to close my account?
While contacting customer service is the most excellent technique, it is however not an only option to blocking your account.
What information do I need to provide when contacting customer service to block my account?
When you contact customer service, be prepared to offer your account number, full name, and any other information they may ask for verification.
How can I rapidly block my Access Bank account?
The simplest way to block your Access Bank account is to call customer service at +234 1- 2712005-7 or +234 1- 2802500.
Conclusion
Blocking your Access Bank account is an important step toward ensuring the security of your cash and personal information. If your ATM card is lost, stolen, or you suspect unlawful use, the bank provides numerous channels for you to take immediate action and secure your cash.
Remember that contacting customer service is the most effective and secure way to block your Access Bank account, and it’s always preferable to err on the side of caution when it comes to account security.
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