The Zenith Bank token is a security device that adds an extra layer of security to electronic banking transactions performed on the Zenith Bank online banking platform.
It is a compact, portable, and simple-to-use device that produces a unique One-Time Password (OTP) for each transaction, which the user must enter to complete.
In this article, we’ll walk you through how to activate and generate your token with various methods.
How to Activate Zenith Bank Token
You will have to activate your token before you start using it. Below, we are going to talk about how to activate your token. Before then, let’s look at what you will need before you activate your token.
What you’ll need
- You must have a Zenith Bank Mobile App or device using the USSD code *966#.
- Your Internet banking login information (Username and Password).
- your account numbers.
- Your bank’s registered phone number.
- The last four numbers of your Zenith Bank ATM card.
Ensure your cellphone number is registered with the bank and linked to your account before activating your PIN + Token.
Method 1: How to Activate Zenith Bank Token using the USSD Code
- Using the USSD code: You can also activate it using the USSD code.
- On your registered mobile number, enter *966#.
- Choose “8” for “Next Page” and then “6” for “PIN and Token Request”.
- To complete the process, select “2” for “Activate Token” and follow the prompts.
When you finish, your PIN + Token will be activated and ready to use immediately.
Method 2: Use the Zenith Bank Mobile App to Activate the Zenith Bank Token
Download and install the Zenith Bank mobile app from your device’s App Store if you haven’t already. Ensure that it is the Zenith Bank official app, then follow the steps below to use the mobile App to activate your token.
- Go to your app store and download the Zenith Bank Mobile App. Log in with your Internet banking credentials. (your username and password)
- Select “PIN and Token Request” from the menu.
- To complete the process, select “Activate Token” and follow the steps on the screen.
After that, your Zenith Bank PIN and Token will be activated and ready to use. You can now generate a token for your Zenith bank transactions anytime.
Two (2) methods you can use to generate your Zenith bank token. Now you know how to activate your token, and it is ready to use. Let’s look at how to generate tokens with these two methods below:
Method 1: How to Generate Zenith bank Token Using the Zenith Bank Mobile App
- Go to your app store and download the Zenith Bank Mobile App. Log in with your Internet banking credentials.
- Select “PIN and Token Request” from the menu.
- To complete the process, select “Generate PIN + Token” and follow the instructions to complete the transaction.
When finished, your PIN and Token will be displayed on the screen.
Method 2: How to Generate Zenith Bank Token using USSD Code
- Dial *966# on your registered mobile phone to use the USSD code.
- Choose “8” for “Next Page” and then “6” for “PIN and Token Request”.
- To complete the process, select “1” for “Generate PIN + Token” and follow the steps.
Your PIN + Token will be displayed on the screen immediately after it has been completed.
Note: Use the token you received via SMS at once to complete your banking transaction. Tokens are often time-sensitive and should be utilized immediately for the desired transaction.
Frequently Asked Questions
Below are some of the frequently asked questions on how to generate a zenith bank token and their short answers:
What should I do if my Zenith Bank token is locked?
If your Zenith Bank token is locked, you must visit your nearest bank to have it unlocked.
You can also contact Zenith Bank customer support to report the issue and get more information on how to resolve it.
How can I get my Zenith Bank token code?
To obtain your Zenith Bank token code, you must first activate your token by following the procedures provided in this article, or you can go to the bank.
Once your token is active, you can produce a token code by pressing the device’s button, and the code will be displayed on the token’s screen.
Conclusion
The Zenith Bank token protects clients’ accounts from unauthorized access and fraud. It ensures that only the account holder can carry out transactions on their account by providing an extra layer of authentication.
When you create a token, it improves the security of your Zenith Bank online and mobile banking transactions.
Remember to keep your token private and not to give it to anyone. If you feel that your token has been hacked, contact Zenith Bank’s customer service right away so that necessary action can be taken.
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