If you are researching how to delete Opay account, you have come to the right blog with easy methods. If you prefer to avoid financial privileges, this blog can help, or would want to deactivate your Opay account for any other reason.
But we don’t recommend it. All you are required to do is to continue reading this for more enlightenment.
How to Delete My Opay Account
Opay is a popular mobile-based financial service platform that runs in Nigeria and some other African nations.
You may access more benefits from Opay and offerings which include digital wallet, bill payments, money transfer, and mobile top-ups. The finance service aims to provide accessible financial assistance to Africans.
However, if you wish to deactivate your Opay account due to personal reasons, it is essential to follow the right steps to avoid any complications.
This blog will take you through the process of deleting your Opay account step-by-step to ensure a smooth experience.
What to Do Before Deleting Opay Account
Before you proceed with deleting your account, there are essential steps to take to make sure the process is smooth:
Withdraw Remaining Funds
Before initiating the deletion of the account, it is better for you to withdraw any remaining assets that are in your account. To prevent any possible financial loss during the deletion process, transfer the remaining balance to your connected bank account or use the money for approved transactions.
Check for Pending Activities or Transactions
Review your Opay account for pending transactions or activities to avoid issues. Verify that every transaction is currently completed and that there are no ongoing processes that the account deletion could cause problems.
How to Delete Your Opay Account
On App
Before deleting your account, you need to follow the steps outlined below to delete:
Log Into your Account
Use your registered phone number and password to log in to the Opay app after opening it.
Contact Customer Support
Contact the Opay customer service team by using the app’s support method, such as live chat or email, after logging in. Make it very apparent that you wish to deactivate your account and give reasons for it.
Confirmation
You will be guided through the account cancellation procedure by the customer service agent, who will likewise confirm the deletion.
Withdraw your Funds
Make careful to transfer any money in your wallet to a linked bank account before your account is cancelled.
Note that if the account is deleted, you will lose access to your wallet’s remaining funds in addition to your transaction history and account details. Check if you have any other options to resolve your issues before moving forward.
How to Delete your Opay Account Via Email
These are the steps you need to follow if you want to delete your account via email:
Compose an Email
Create a new email in your email program and address it directly to the Opay customer service staff.
Request an Account Deletion
Explain your desire to delete your account in the email body and give a reason for your choice. For identity verification, include your full name, email address, and version information.
Send the Email
Send the completed email to the Opay website or the app’s customer support team at the email address provided.
Wait for Response
After reviewing your request, an employee of the customer service staff will email you. Before starting the account cancellation procedure, they may inquire for more details or explanation.
Withdraw Funds from the Account
Remember to transfer any funds that are still in your wallet to a linked bank account before your account is deleted.
Conclusion
Now, if you adhere to all the guidelines provided in this post, you will successfully deactivate your Opay account. If so, we really hope this information was helpful.
It is an intention intended to disconnect you from the Opay platform and all related services if you delete an Opay account using a mobile device or any other technique.
Based on how you want to cancel your Opay account, the exact steps may vary, but generally speaking, it involves going to your account settings, selecting “delete the account,” making your selection, then possibly providing your credentials for additional verification.
FAQs
Is Opay Legal in Nigeria?
The Central Bank of Nigeria granted Opay a license as a mobile money operator in Nigeria. Although most Opay users are unaware of it, Opay has an arrangement for customers to handle complaints.
Is Opay Certified by CBN?
One of the popular Fintechs Nigerians utilize for financial services is Opay, which additionally holds a CBN license as a mobile money provider.
Check Out:
- How to Get Opay POS
- List of Opay USSD Code
- How to Login to Opay on App and Website
- How to Start POS Business in Nigeria
