How To Block GTBank Account

September 30, 2023

Blocking your GTBank (Guaranty Trust Bank) account may be necessary for different reasons, including security concerns, lost or stolen debit cards, or just the wish to temporarily block your account. Fortunately, GTBank provides its customers with the means to easily block your account, guaranteeing that your financial assets stay safe and secure.

We’ll walk your through the steps on how to block your account and the ways methos you can use easily.

Different Ways on How you Can Block your GTBank Account

You can block or freeze your GTBank account using several methods such as:

Contacting GTBank Customer service.
USSD code.
GTBANK self-service portal.
GTBANK Mobile App.
GTBANK internet banking.

Contact GTBank Customer Service

The first step in blocking your GTBank account is to contact customer care. GTBank customer support can be reached via numerous means, including:

Call: GTBank customer support hotline on +234 700 4826 66328 (0700 GTCONNECT) or +234 1448 0000.

Email: Contact GTBank customer service at [gtassistant@gtbank.com]. Include your account information, the reason for blocking the account, and any additional details that are relevant.

Visit a bank: If you prefer in-person support, you can go to your nearest GTBank bank and ask for assistance from a customer care representative.

Use the USSD code to block GTBank

If you believe your GTBank account has been compromised, please contact the bank immediately.

Dial *737*51*74# on another phone number to block your GTBank account.
Input the phone number linked to your GTBank account.
Enter your four-digit USSD PIN here.

After that, you will receive notification that your GTBank account has been blocked.

GTBank Account can be Blocked Through the Self-Service Portal

Please follow the steps below to block a guaranty trust bank account using the Self-Service Portal:

Simply go to https://ao.gtbank.com/SelfServiceApp_final/start.aspx to get started. From a computer or a smart phone with an internet connection.
Then, using the Service selector, choose the service you want to use.
Account Blocking/Unblocking should be selected.
Enter the NUBAN for your GTBank account.
Enter your BVN number.
Generate a captcha image, then click the submit form button.

After that, you will receive notification that your GTBank account has been blocked.

How to Block GTBank using a Mobile App

You can block your GTB account using the GTBank mobile app by following these steps:

If you haven’t already, Download and Install the GTBank mobile app on your phone.
Swipe left setting and help.
Click help.
Scroll down to the account hotlist request.
Select the Account number you want to block.
Enter the reason for hot listing the account.
Enter your Account’s secret answer and password/token and click continue and click submit.

How to Block your account through GTBank internet banking

Visit GTBank internet banking platform (www.gtbank.com/personal-banking).
Log in using your User ID/Account Number/Phone Number/ Email and password.
Select the Self-Service Option.
Then, click on the Account Switch off/on Option to disable your GTB account.
Next, Choose the duration for the Account block (‘date from’ and ‘date to’).
Then input your secret question answer.
Click on the submit button.

Finally, confirm the Account Block request.

Frequently asked questions

Below are some of the frequently asked questions on how to block GTBank account and their short responses:

Is it possible to restrict individual transactions on my account rather than block the entire account?

GTBank may provide options to block specific types of transactions or to impose transaction limitations. You can discuss these choices with their customer service department.

What should I do if my GTBank debit card is stolen or lost?

If your GTBank debit card is lost or stolen, call GTBank customer support as soon as possible to block your account and get a replacement card.

Can I unblock my GTBank account once it’s been blocked?

Yes, you can unblock your GTBank account if you have temporarily blocked it. Contact GTBank customer support again and follow their directions for reactivation of your account.

How long does it take to get a GTBank account blocked?

The length of time it takes to block your account depends on the reason and conditions. To be sure, it is preferable to contact GTBank customer care.

What information do I need to supply in order to have my account blocked?

Personal information such as your complete name, account number, date of birth, and the reason for blocking the account may be required.

What is the point of blocking a GTBank account?

Blocking your GTBank account can be done for a variety of reasons, including preventing unwanted access, protecting against fraudulent activity, or if your debit card has been stolen.

Conclusion

Blocking your GTBank account is a simple procedure that assures the protection and security of your funds in a variety of situations.

Whether you’ve misplaced your debit card, suspect fraudulent activity, or simply want to improve the security of your account, GTBank customer care is here to help you every step of the way.

Remember to keep your account information safe and secure, and to report any suspicious activity as soon as possible to preserve your financial assets.

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